I like the dress but I ordered and paid for it in September. I did know it was a preorder and didn’t expect it to arrive straight away away. After the New Year feeling anxious about whether I would ever receive it I wrote several messages to Lacuna asking for an update. I never received any replies and felt very disappointed. I am glad it has now arrived but question the customer service that you provide.
I ordered this dress 6 months ago and it only just turned up!! I tried to make contact with the seller but no response. When it finally arrived I was totally disappointed with the quality of the dress material and cut. Will try and return but considering my last attempt at contacting the seller, I don’t like my chances. Save yourself the money and headache of this purchase!!! Not worth the wait!
Im sure the dress will be beautiful, or at least I hope so. For a dress that cost $250..... but I couldn't tell you, because I still don't have it after 6 months of waiting. It says now it has shipped, but there is no tracking information. I have had to initiate and wait a long time for any customer service.
I guess if your looking for a nice dress for summer 2025... order now!
Still haven’t received my order since July 23, keep sending messages, get told they are sorting it, but nothing!!!! Very annoyed now as still haven’t got my dress and its April 24!!!!!!!!!!!!!