Shipping policy

  • We ship worldwide from our Central Coast Warehouse.
  • All orders are shipped via Australia Post.
  • Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. Deliveries are sent during normal business hours Monday – Friday. Orders are processed and shipped within 2 business days.
  • Once your order has been shipped, you will receive tracking details and shipping notifications via email.
  • Please allow 5-7 business days for deliveries within Australia and 7-14 business days for international orders.
  • We offer standard and express post options.
  • House of Lacuna takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.